Accountable Aging Care Management (AACM) understands the needs of families as well as their loved ones. Through our service offerings, we provide the often neglected "management" piece , which includes taking care of the details. We are here to provide solutions to your challenges.

The advantage of our firm is that our team has experts in many areas from home care, rehabilitation, nursing, faith counseling, financial oversight, social work, government benefits and programs, gerontology and education. Although we work as a team, we provide a single point of contact for the care providers, elder and family. It just makes it easier for everyone.

As the issues of aging are not limited to medical concerns, neither is Accountable Aging Care Management (AACM).

Mick Koffend, Director of Services, wears many hats at AACM. In addition to his role as Care Manager, Mick is the Marketing Director and is responsible for the business infrastructure.

Mary Koffend, President, is a specialist in eldercare services and government-funded programs and is gifted in supporting families and facilitating communication.

Spencer Brown, Care Manager, has spent his entire career focused on serving seniors. He earned a Master of Science in Gerontology from Baylor University in Waco, Texas as well as a Bachelor of Arts in Sociology, also from Baylor. He has been a licensed Texas nursing facility administrator since 1996.

Mary Cooper, RN, has clinical experience in a variety of settings including hospital nursing in acute and intensive care, hospice, and home health care.

Jana Dodoo, Resource Coordinator, maintains the Resource Library and Databse for the AACM Care Managers.

Shannon Gray, Marketing Coordinator, manages the Accountable Partners Program and all marketing and communication efforts for AACM.

Myra Richmond, Certified Geriatric Care Manager (CMC), has a background in social work and holds a Masters of Science degree in Gerontology. She puts to use her extensive experience as an Eldercare Specialist by serving elders and their caregivers.

Deb Roush, RN, adds additional depth and breadth to the team focusing on medication management and home health issues.

Heidi Shanklin-Spock, LMSW, C-ASWCM, Care Manager, works with clients and field professionals to determine and coordinate the resources that will best match the client's needs.

Mary Pat Smith, MSN, RN, GCNS (Gerontological Clinical Nurse Specialist), is Care Manager Certified (CMC) and evaluates client needs in a holistic, compassionate and knowledgeable manner.

Janet Troutman, Client Relations Manager, is often the caring voice on the other end of the phone when a senior or their family member contacts AACM.

Additionally, AACM has arrangements with experienced nurses from various specialties (i.e. cardiology, psychiatry, endocrinology, oncology, etc .) who provide us with expert advice needed to properly address the challenges caused by healthcare issues impacting clients and their families.